LIMITED WARRANTY

 

PRODUCTS: Casper’s Electronics Inc.(“Casper’s”) warrants to the end user (“Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one-hundred twenty days (120) from the date of purchase from Casper’s or its authorized reseller except items sold in “AS-IS” condition which carry no expressed or implied warranty and are non-returnable.  Custom-made, OEM, or special order items are non-returnable.  Certain items marked as “Lifetime Warranty” are exempt from these requirements.  

 

Casper’s sole obligation under this limited warranty shall be, at Casper’s option and expense, to repair or replace the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably applicable, Casper’s may, at its sole discretion, refund to Customer the purchase price paid for the defective product less shipping charges and restocking fees.  Replacement products may be new or reconditioned. Casper’s warrants any replaced or repaired product or part for thirty (30) days from shipment, or the remainder of the initial warranty period, whichever is longer.

 

SERVICES: All items serviced by Casper’s are warranted for a period of sixty (60) days from the date of service from Casper’s or its authorized reseller.  Any items serviced by Casper’s must follow the conditions outlined below if warranty service is required.  All items sent to Casper’s must  for service must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package

 

OBTAINING WARRANTY SERVICE: Customer must contact Casper’s within the applicable warranty period to obtain warranty service authorization.  A Returned Goods Authorization number will be given at the sole discretion of Casper’s. Dated proof of purchase from Casper’s or its authorized reseller will be required. Products returned to Casper’s must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package.  The Returned Goods Authorization number must clearly appear on the outside of the package and contact information must be enclosed in the package.  If no such number is visible, the parcel will be declined and returned to the customer at the customers expense. Repaired or replaced items will be shipped to Customer, at Casper’s expense, not later than thirty (30) days after Casper’s receives the defective product unless the item to be returned is on backorder or if proper contact information does not accompany the return. Return the product to:

 

Casper’s Electronics, Inc.

ATTN: RETURNS
5840 Byrd Dr.
Loveland, CO 80538

 

WARRANTIES EXCLUSIVE: IF A CASPER’S PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID LESS SHIPPING, HANDLING, AND RESTOCKING FEES, AT CASPER’S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR CONDITIONS, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED.

 

CASPER’S NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

 

CASPER’S SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, OTHER HAZARDS OR ACTS OF GOD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, CASPER’S ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS,  OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCT, EVEN IF CASPER’S  OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT,OR REFUND OF THE PURCHASE PRICE PAID, AT CASPER’S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.